Team Member, Warehouse Orlando, FL

Team Member, Warehouse Orlando, FL

Responsible for distribution of products/services for our representatives and customers to include: order entry, picking, shipping, tracking and usage.

Additional accountabilities include: processing incoming orders for materials, merchandise, or services. Duties include informing customers of receipt, shipping, and delays; handling urgent requests and ensuring shipments are complete for delivery and processing returns. Responsible for accurate inventory tracking and record keeping, warehouse inventory cycle counting and optimizing inventory utilization.
• Inspect products or materials for damage, defects, or shortages.
• Check inventory records to determine availability of requested products.
• Compile and inspect incoming/outgoing kits for compliance with specifications and usage.
• Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.
• Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
• Coordinate Drivers and routes - shipments, etc.
• Assess product delivery choices.
• Implement and support Quality initiatives throughout branch.
• Use computers to enter, access or retrieve data.
• Maintain account records, reporting and filing.
• Process orders for products.
• Confer with distribution, sales, shipping, warehouse, or common carrier personnel in order to expedite or trace deliveries.
• Investigate customer complaints.
• Track service levels and problem solve any discrepancies.
• Participate in on-call rotation schedule.
• Manage inventories by tracking inventory records reflecting product movement, notifying departments when supplies of specific items are low, or when orders would deplete available supplies.
• Work with internal resources for alternative product obtainment (e.g. loaner bank, other warehouses, consignments).
• Cycle count activities.
• Set up and organize the warehouse for incoming and outgoing surgery shipments.
• Organize, retrieve or place goods from/into stock received via multiple sources.
• Keep records on the use and/or damage of stock or stock handling equipment., inventory for expiration dates, etc.

Qualifications/Work Experience

• Valid Driver's license with good driving record.
• Demonstrated knowledge of principles and methods for product or order fulfillment. This includes situational needs assessment, product usage, and inventory control systems and processes.
• Demonstrated knowledge of mathematics and their applications.
• Demonstrated knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• 1 year Warehouse/Inventory Control experience in a demanding, fast-paced environment.
• Demonstrated phone skills; ability to maintain composure in stressful situations.
• Demonstrated written and verbal communication skills
• Demonstrated computer skills (e.g. Outlook, Excel, Access, ERP, and Word).
• Must have the ability to work flexible hours, as needed to support the business needs, including weekend and evening call as needed.
• Must be able and willing to work successfully in a team environment.
• Must have the ability to lift, push, pull and carry up to 50 lbs.

Education and/or Special Training

High School diploma
Prefer Associates Degree or equivalent work experience

Percent Travel Required

0-10%